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FAQs
Everything you need to know
Our frequently asked questions are grouped by category for quick navigation. If you cannot find the information you need, please contact our central support team directly.
What time is check-in and check-out?
Standard check-in time is at 3:00 PM, and check-out is at 11:00 AM. Sun Rewards members may qualify for early check-in or late check-out benefits.
Is parking available at Sunbay Hotel?
Standard check-in time is at 3:00 PM, and check-out is at 11:00 AM. Sun Rewards members may qualify for early check-in or late check-out benefits.
Does the hotel have a pool and beach access?
Standard check-in time is at 3:00 PM, and check-out is at 11:00 AM. Sun Rewards members may qualify for early check-in or late check-out benefits.
Is the Sunbay Restaurant available for non-guests?
Standard check-in time is at 3:00 PM, and check-out is at 11:00 AM. Sun Rewards members may qualify for early check-in or late check-out benefits.
Are pets allowed at Sunbay Hotel?
Standard check-in time is at 3:00 PM, and check-out is at 11:00 AM. Sun Rewards members may qualify for early check-in or late check-out benefits.
